About Us
A team that genuinely cares
We're a small, hands-on disability support provider based in North Lakes — and we're proud of it. Small means personal. Personal means better support.
Our Story
Built on the belief that everyone deserves to belong
Affinity Community Care was founded with a simple but powerful belief: that people with disability deserve support that feels like it comes from someone who truly cares — not just someone doing a job.
We started small, and we've stayed that way on purpose. Being a small team means every participant is known by name, every family is treated like our own, and every support worker is chosen for their heart as much as their skills.
Based in North Lakes, we serve participants and families across North Brisbane, Moreton Bay and Caboolture — and we're proud to be part of these communities.
How We Work
Our approach to support
We don't believe in one-size-fits-all. Every person we support is different, and our approach reflects that.
Relationship-led
We match participants with support workers who genuinely connect with them — and we keep those relationships consistent so trust can grow over time.
Person-centred
Your goals drive everything we do. We work with you and your family to understand what matters most, then build support around that.
Hands-on and responsive
We're a small team, which means you'll always reach a real person. No call centres, no waiting — just direct, caring support when you need it.
Community-connected
We're based right here in North Lakes. We know the local area, the local services, and the community — and we're proud to be part of it.
The People Behind Affinity
Meet our team
Managing Director
Joel Reid
Joel founded Affinity Community Care with a clear vision: to create a support organisation that puts people first, always. With a background spanning disability, child and youth services, he brings years of frontline experience in trauma-informed care and building trust with people who need it most. Joel leads the team with warmth, integrity, and a genuinely practical, involved approach, and believes the best support always starts with real relationships built on trust. It's why you'll still find him working directly with participants today.
Meet the rest of the team — coming soon
We're growing. More friendly faces to introduce shortly.
Our team of support workers are carefully selected for their values, their skills, and their genuine care for the people they support. We're always looking for great people to join us — see our open roles.
What We Stand For
Our values in action
These aren't just words on a wall. They're the way we show up every single day.
Connection
We believe great support starts with a genuine relationship. We take the time to know each participant — their story, their goals, and what makes them who they are.
Respect
Every person we support is treated with dignity and respect. We listen without judgement, honour individual choices, and celebrate what makes each person unique.
Empowerment
Our role is to walk alongside people, not in front of them. We support participants to build confidence, develop skills, and live the life they choose.
Ready to find out if we're the right fit?
We'd love to have a friendly chat — no pressure, no jargon. Just a conversation about how we can help.