New to the NDIS?
Getting Started
The NDIS can feel overwhelming at first — but it doesn't have to be. Here's everything you need to know, in plain English, with no jargon.
Whether you're just starting to explore the NDIS, currently applying, or already have a plan and looking for the right provider — we're here to help. Below is a simple guide to how it all works, and what to expect when you choose Affinity Community Care.
Check your eligibility
The NDIS supports Australians under 65 who have a permanent disability that significantly affects their daily life. If you're not sure whether you qualify, we can help you work through it — just give us a call.
You don't need a formal diagnosis to start the conversation.
Apply to the NDIS
You can apply online at ndis.gov.au or by calling the NDIS on 1800 800 110. You'll need to provide some information about your disability and how it affects your daily life. Your GP or specialist can help with supporting evidence.
The NDIS Local Area Coordinator (LAC) in your area can also help you apply for free.
Receive your NDIS plan
Once approved, you'll have a planning meeting to discuss your goals and the supports you need. This results in your NDIS plan — a document that outlines your funding and what it can be used for.
Bring someone you trust to your planning meeting — a family member, carer, or advocate.
Choose your providers
With your plan in hand, you get to choose which providers deliver your supports. You're in control — you can choose Affinity Community Care for any of the services we offer, and you can change providers at any time.
You can use multiple providers for different supports — it doesn't have to be all or nothing.
Get in touch with us
Once you've chosen us as a provider, we'll arrange a welcome meeting to get to know you, understand your goals, and match you with the right support workers. From there, we get started — at your pace.
Not sure if we're the right fit? That's okay — reach out and we'll have a no-pressure chat.
Common questions
Still not sure? Here are some of the things people ask us most.
Ready to take the next step?
Let's have a chat
Whether you're just starting out or ready to get going, fill in the form and we'll be in touch within one business day. No pressure, no jargon — just a friendly conversation about how we can help.